Then right-click it and select "End Process" key. Click on the "Processes" tab, search for Mal/Generic-A, To stop all Mal/Generic-A processes, press CTRL+ALT+DELETE to open the Windows Task Manager. To remove Mal/Generic-A, you must first stop any Mal/Generic-A processes that are running in your computer's memory. I have tried this and it did not work either: I have tried numerous fixes and none of them work. However, if I use a search engine to look up something like "amazon" it will take me there without redirecting. Was able to end up here was to physically type in the website address. Also, if I use a search engine (Google, Yahoo, Bing, etc) and I type in "error code 80072EFE" and click on any of the links it takes me to a bogus website/domain that is for sale. The computer does not run any slowerīut it will NOT do Windows updates and I keep getting this error. Malewarebytes Maleware program does not find it. My antivirus software (Defender Pro) finds a Generic.Malware but cannot remove it. Ren C:\windows\system32\catroot2 oldcatroot3 (If this does not work then use: ren C:\winnt\system32\catroot2 oldcatroot3) At the command prompt, type the following commands, and press ENTER after each line: In the Open box, type cmd, and then click OK.ģ. To resolve this issue we need to enable the Cryptographic Services, rename the Catroot2 folder and delete the WUtemp folder follow these steps:Ģ. Type the following commands in this window and press the "Enter" key after each one.
Step 1: Register DLL files for Internet Explorer(IE)Ĥ. Then please try the following steps in Normal Mode(or Safe Mode) again. This situation rarely happens in Safe Mode. Double click Cryptographic Services, and then click Start.Īfter performing the above steps, please visit the Windows Update website and check the available update. Note: I am assuming your Windows Vista is installed in C:\Windows.Ģ. Delete the Catroot2 subfolder in System32. Locate the "C:\Windows\System32\" folder.Ģ. Double click Cryptographic Services, and then click Stop (if it has been started).ī: After stopping Cryptographic Service, please delete the "Catroot2" folder:ġ. Click Start, click Run, type in "SERVICES.MSC" and press Enter.Ģ. The following programs can affect the connection to the Windows Update site and I suggest you remove or disable them:ġ.
Let’s try the following steps to resolve this issue.ĭisable firewalls or other Internet browser programs that can affect the Internet connection. This kind of issue may be caused by hardware/software firewalls or proxy server or Windows category files are corrupted. I understand you receive an error message 0x80072EFE when trying to installing update from the Windows Update website.
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